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Refund Policy

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Refund Policy for Urban Sewak Foundation

At Urban Sewak Foundation, we are committed to transparency and integrity in our donation and membership programs. As a non-profit organization, funds collected through donations and membership contributions are directly utilized for our social welfare initiatives. However, we understand that certain circumstances may require a refund request.

1. Donations Refund Policy

Donations made to Urban Sewak Foundation are considered final and non-refundable unless a specific error has occurred during the transaction.
Refunds will only be processed in cases of:

  • Duplicate transactions.
  • Incorrect donation amount due to technical errors.
  • Refund requests must be submitted within 7 days of the transaction date.

2. Membership Fee Refund Policy

Membership fees are non-refundable as they provide immediate access to benefits and support our initiatives.
Exceptions for refunds will be considered under the following conditions:

  • Accidental duplicate payment.
  • Technical errors in the payment process.
  • Cancellation within 48 hours of payment, provided no membership benefits have been utilized.

3. Refund Request Process

To request a refund, please email us at care@urbansewak.org with the following details:
  • Full Name
  • Contact Information
  • Transaction ID
  • Reason for Refund Request

Our team will review the request and respond within 7-10 business days.
Approved refunds will be credited within 15 business days via the original payment method.

4. Non-Refundable Contributions

Funds raised through fundraising events, crowdfunding, or CSR partnerships are non-refundable.
Any in-kind contributions or sponsorships made to the organization are also non-refundable.

5. Policy Updates

Urban Sewak Foundation reserves the right to update or modify this refund policy at any time. Changes will be reflected on our official website.

At Urban Sewak, we believe that real change happens when people come together for a cause. By becoming a member, you’re not just supporting our mission—you’re actively transforming lives!

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